Heaven Funerals has been caring for families in the SEQ region for over twelve years. Throughout that time, we have provided quality funeral service to families within all different communities.
We are a family-owned and operated business with over 50 years of combined experience in serving families throughout Australia and New Zealand. Our focus is on helping families say farewell the way you truly want to. We do this without you feeling rushed, or placed in some corporate cookie cutter mould. This allows your family to feel unconditionally accepted and experience the highest quality of service, but with real hearts from real people. We promise to take care of you with the utmost professionalism, integrity and care in a time of great need.
If you have any questions or would like to meet with one of our friendly funeral directors, please don’t hesitate to contact us. We can arrange a time that suits you, either at our office or in the comfort of your own home.
Heaven Funerals is centrally located in Springwood, QLD, providing easy access to the Gold Coast, Ipswich, and Brisbane’s eastern and northern suburbs. Our location, close to both the M1 and Logan Motorways, allows us to respond to families efficiently and without delay.
We welcome you to view our premises and invite you to arrange a tour of our funeral home at a time that suits you.
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Our friendly, professional and highly experienced team at Heaven Funerals is here to listen to you and ensure
we provide a tailored service that honours your loved one’s life. We are dedicated to serving you and
your family to ensure that you are able to grieve without having to stress about the little things.
Owner/Director/Funeral Director/Embalmer
Ross was raised in a small town called Invercargill, at the bottom of New Zealand. Ross began funeral directing in 2007 in Papatoetoe Auckland, moved to Brisbane in 2012 and started Heaven Funerals in 2013.
Owner/Funeral Director
Lee was born and raised in Mahia, New Zealand. She started her Bachelors degree in Teaching before having her first child in 1990. Lee spent most of her time raising their growing family and went back to work when the children had all grown.
He graduated high school from The Church College of New Zealand and went on to study at Otago University where he completed his Bachelor’s degree in Marketing in 1988.
Funeral directing was an unexpected call made later in life for Ross. He had spent all of his professional life in the building supply industry and turned to Funeral Directing in 2007 with plans to eventually own a Funeral business in Gisbourne, New Zealand. He went on to study Funeral Directing and Embalming at Weltec in Wellington, New Zealand where he received a Diploma in Funeral Services. Ross and Lee moved to Brisbane Australia in 2012 and started the business in late 2013.
With Lee’s professional background in education, it was a natural progression for her when she branched out into community social services. Lee received a Bachelor’s degree in Social Services in 2011 whilst working full time, raising a family of teenagers and running the very busy family home.
Lee went on to successfully launch and facilitate Parents As First Teachers (PAFT), a program aimed at helping young mothers. Lee draws from that and her life’s experience to help her serve grieving families.
Funeral Directors
Mary and Tamihana originate from Hawkes Bay, New Zealand.
They have lived in and served families in Brisbane for over 25 years. They are both very well known and respected in their community. The dream team!
Funeral Director/ Training Embalmer
Teressa was born and raised in Brisbane and is proud of her Australian upbringing and Māori heritage. She spent over 10 years working in the hospitality industry and has now worked in funeral care for the past three and a half years, bringing compassion, patience, and genuine understanding to the families she supports.
Funeral Director
Penelope joined Heaven Funerals in 2021 and has an extensive background in international networking and business. Pene offers a wealth of experience and a soft touch when assisting families.
Reception and Administration
Violet grew up in Hamilton, New Zealand, and moved to Brisbane in 2002. She has over 40 years of experience in office administration, As a close friend to Ross and Lee they invited her to join their funeral home, Violet brings a wealth of knowledge, reliability, and care to her role.
Mary and Tamihana were both born and raised on the East Coast of New Zealand. Mary worked for Hastings City Council prior to moving to Australia where she joined Brisbane City Council over 40 years ago. Mary obtained a Human Services Degree and worked as a social support officer for several years. Mary’s lifelong curiosity about the industry naturally led her to become a funeral director over 25 years ago. Tamihana has a musical background and is great on the guitar amongst many other instruments. His talent brings a lighter feel to what can often be a difficult time for families.
Teressa was born and raised in Brisbane alongside her twin sister and two brothers. She has strong Māori heritage, with family roots in Te Hāpua, New Zealand. Before entering the funeral industry, she spent over 10 years working in hospitality, where she developed a strong foundation in care, service, and supporting people through meaningful moments. She later stepped away from her career to care for her mother during her final stages of life, a deeply personal experience that inspired her to pursue a path in funeral care. Teressa has now worked in the industry since 2022, supporting families with compassion, patience, and understanding. A devoted mother of four beautiful children, she brings warmth, empathy, and genuine care to every family she serves.
Penelope was raised in Kihikihi in the Waikato region of New Zealand. She has been lifelong friends with Ross and Lee since they met at High School. Penelope’s career started in the Health and Fitness industry when her family started a network of gyms across New Zealand. She progressed from there to become an exclusive distributor of beauty products throughout New Zealand for over ten years. She has over 35 years of experience in the Beauty industry. This skill helps us present your loved one in the best possible way.
No matter what role Penelope has pursued, she has always found herself serving people. She finally feels like she has walked into her passion as a funeral consultant. Penelope is currently studying a Bachelor of Business.
Our friendly, professional and highly experienced team at Heaven Funerals is here to listen to you and ensure
we provide a tailored service that honours your loved one’s life. We are dedicated to serving you and
your family to ensure that you are able to grieve without having to stress about the little things.
Owner/Director/Funeral Director/Embalmer
Ross was raised in a small town called Invercargill, at the bottom of the South Island in New Zealand. Ross began funeral directing in 2007 in Papatoetoe Auckland, moved to Brisbane in 2012 and started Heaven Funerals in 2013.
He graduated high school from The Church College of New Zealand and went on to study at Otago University where he completed his Bachelor’s degree in Marketing in 1988.
Funeral directing was an unexpected call made later in life for Ross. He had spent all of his professional life in the building supply industry and turned to Funeral Directing in 2007 with plans to eventually own a Funeral business in Gisbourne, New Zealand. He went on to study Funeral Directing and Embalming at Weltec in Wellington, New Zealand where he received a Diploma in Funeral Services. Ross and Lee moved to Brisbane Australia in 2012 and started the business in late 2013.
Owner/Funeral Director
Lee was born and raised on the family farm in Mahia, New Zealand. She started her Bachelors degree in Teaching before having her first child in 1990. Lee spent most of her time raising their growing family and went back to work when the children had all grown.
With Lee’s professional background in education, it was a natural progression for her when she branched out into community social services. Lee received a Bachelor’s degree in Social Services in 2011 whilst working full time, raising a family of teenagers and running the very busy family home.
Lee went on to successfully launch and facilitate Parents As First Teachers (PAFT), a program aimed at helping young mothers. Lee draws from that and her life’s experience to help her serve grieving families.
Funeral Director/ Embalmer
Ross Jnr began his career in the funeral industry when he was a teenager. From cleaning hearses to fitting handles and drapery in coffins. Ross Jnr is now an experienced Funeral Director and Embalmer who has taken care of hundreds of families.
Ross Jnr served a two-year voluntary church mission just as his Mother and Father had done before him. He has a dual Diploma in Business and Management. Ross Jnr has acquired his funeral industry education through experience and mentoring from Ross Snr, and plans to complete his Funeral Industry qualifications in the near future.
Funeral Directors
Mary and Tamihana originate from Hawkes Bay, New Zealand.
They have lived in and served families in Brisbane for over 25 years. They are both very well known and respected in their community.
Mary and Tamihana were both born and raised on the East Coast of New Zealand. Mary worked for Hastings City Council prior to moving to Australia where she joined Brisbane City Council over 40 years ago. Mary obtained a Human Services Degree and worked as a social support officer for several years. Mary’s lifelong curiosity about the industry naturally led her to become a funeral director over 25 years ago. Tamihana has a musical background and is great on the guitar amongst many other instruments. His talent brings a lighter feel to what can often be a difficult time for families.
Funeral Director/Embalmer
Warren joined Heaven Funerals in 2021 with a background in sales and business development. He grew up assisting in and around the funeral home and mortuary up until starting full-time
Warren was born in Invercargill, New Zealand and was raised mostly in Auckland. Upon his move to Australia, completed a dual Diploma of Business and Management. Warren has spent most of his working life in sales, marketing and business development and although he only joined the Heaven Funerals team full time in 2021, has spent the last decade and a half watching, learning and assisting Ross Snr during his long time service in the funeral industry.
Warren and his wife, Sofia, have three young boys. They love to travel, music, sport and spending time with family.
Funeral Director
Penelope joined Heaven Funerals in 2021 and has an extensive background in international networking and business. Pene offers a wealth of experience and a soft touch when assisting families.
Penelope was raised in Kihikihi in the Waikato region of New Zealand. She has been lifelong friends with Ross and Lee since they met at High School. Penelope’s career started in the Health and Fitness industry when her family started a network of gyms across New Zealand. She progressed from there to become an exclusive distributor of beauty products throughout New Zealand for over ten years. She has over 35 years of experience in the Beauty industry. This skill helps us present your loved one in the best possible way.
No matter what role Penelope has pursued, she has always found herself serving people. She finally feels like she has walked into her passion as a funeral consultant. Penelope is currently studying a Bachelor of Business.
Heaven Funerals is located in Springwood, a convenient and accessible area within Brisbane, just off the Pacific Highway.
With a warm, homely atmosphere, our facility offers a range of amenities including a chapel, kitchen, dressing room, private meeting rooms, and an on-site mortuary.
You can have peace of mind knowing your loved one is cared for in a comfortable and respectful environment, where we are able to look after them from beginning to end.
