About

Our history

Heaven Funerals (previously known as Nightwater Funeral Services) have been caring for families in the SEQ region for over five years. Throughout that time we have provided quality funeral service to families within all different communities.

We are a family owned and operated business with over 50 years of combined experience in serving families throughout Australia and New Zealand. Our focus is helping families to ensure that you get to say farewell the way you really want. We do this without you feeling rushed, or placed in some corporate cookie cutter mould. This allows your family to feel unconditionally accepted, and experience the highest quality of service but with real heart from real people. We promise to take care of you with the utmost professionalism, integrity and care in a time of great need.

We measure our success via the feedback we receive both throughout the time we care for your family and by the referrals you give us. We love it when a family we have cared for previously, refers their friends to experience the same excellent and caring service when their time comes.

Talk to our friendly staff

If you have any questions or would like to come and chat with one of our friendly funeral directors, please don’t hesitate to contact us or drop on in for a chat. Alternatively we can arrange a time to come out to your home to make plans.

Come and see us

Heaven Funerals has a centrally located Funeral home in Loganholme, Brisbane. This central location gives us easy access from the Gold Coast, Ipswich, Eastern and Northern suburbs and is easily accessible from both the M1 and Logan Motorways.

With our central location we’re able to ensure that we can respond to you efficiently and effectively by catering to you within your area and serving you and your family.

Please view our premises option to have a tour inside the funeral home.

Meet our team

Our friendly, professional and highly experienced team at Heaven Funerals are here to listen to you and ensure we provide a tailored service that fits your loved ones life. We are dedicated to serving you and your family to ensure that you are able to grieve without the stress of worrying about the small things and are always there for you in your time of need.

Ross Pokere Snr

Ross Pokere Snr

Owner/Director/Funeral Director/Embalmer

Ross began funeral directing in 2007 in Papatoetoe Auckland. Ross was raised in a small town called Invercargill, at the bottom of the south island in New Zealand.

Find out more about Ross Snr

He graduated high school from The Church College of New Zealand and went on to study at Otago University where he completed his Bachelor’s degree in Marketing in 1988.

Funeral directing was an unexpected call made later in life for Ross. He had spent all of his professional life in the building supply industry and turned to Funeral Directing in 2007 with plans to eventually own a Funeral business in Gisborne. He went on to study Funeral Directing and Embalming at Weltec in Wellington, New Zealand where her received a Diploma in Funeral Service. Ross and Lee moved to Brisbane Australia in 2012 and started the business in late 2013.

Ammon

Ammon

Funeral Director / Office Administrator

Ammon is the youngest of Ross and Lee’s sons. His natural compassion and eye for detail make him an excellent funeral director. He is also responsible for ensuring all our suppliers and office administration tasks are taken care of.

Find out more about Lee

With Lee’s professional background in education, it was a natural progression for her when she branched out into community social services. Lee received a Bachelor’s degree in Social Services in 2011 whilst working full time, raising a family of teenagers and running the very busy family home.

Lee went on to successfully launch and facilitate Parents As First Teachers (PAFT), a program aimed towards helping young mothers. Lee draws from that and her life’s experience to help her serve grieving families.

Ross Pokere Jnr

Ross Pokere Jnr

Funeral Director/ Embalmer

Ross Jnr began his career in the funeral industry when he was a young teenager. From cleaning hearses to fitting handles and drapery in coffins, Ross Jnr could be found helping out around the mortuary in Auckland after school.

Find out more about Ross Jnr

Ross Jnr served a two year voluntary church mission just as his Mother and Father had done before him. He has a double Diploma in Business and Business Management. Ross Jnr has acquired his funeral industry education through experience and mentoring from Ross Snr, and plans to complete his Funeral Industry qualifications in the near future.

Nga Mary

Nga Mary

Funeral Director
Ellen

Ellen

Funeral Director
Lee-ana

Lee-ana

Funeral Director

Satisfied customers

Any business is only as good as the way they treat their clients. This is especially true when those clients are in stress due to having just lost a family member. At Heaven Funerals- “a place of peace”, we work hard to provide quality service to your family during your greatest time of need.

Here are the reviews of families that we have taken care of in South East Queensland.

From the initial phone call, he was the only funeral director willing to provide a detailed quote and give a step by step outline of the process to help clearly understand what needed to be done. His openness and transparency just over a phone call allowed us to save time to focus on other matters to prepare for the funeral. They were so accommodating to our needs and requests, coupled with their promptness it made the whole process so much easier for us to organise and fulfil our plans for the week. Ross was also very sensitive towards our cultural and religious beliefs and requirements. We loved that during each step Ross was always there to guide us through the process, giving us the necessary instructions to take care of our father up until we laid him to rest.

Carl Faumui

Our family highly recommend Ross and his family at HEAVEN Funerals. We recently lost our Dad who he looked after with such love and care and then we lost our brother just over a month later. We have just returned from laying him at rest in New Zealand, now side by side, together forever. With Ross and his family’s love, care and attention to detail they looked perfect here in Australia for our service and perfect when we collected them both in New Zealand, we will be forever grateful for your kindness and making this very sad process so much easier for us. None of us want to go through this but when we do it really helps to have such caring people look after our loved ones past. Thank you from the bottom of our hearts for helping us get through this very emotional time, we really appreciate how our precious loved ones were looked after in your care. From the Estrop Family

Estrop Family

Ross and his family are outstanding! They provided a service to our family that will have a lasting impact in the years to come. They were sensitive to our family requirements and went above and beyond in their professional service. We are eternally grateful. I would highly recommend Heaven Funerals to anyone who requires the service of a funeral director. Thank you.

Peter Wrigley

The love and respect we feel towards Ross and Lee Pokere is huge!!! Not only did they care for our boy in such a spiritual way, they went the extra mile to ensure that our needs were consulted and respected, nothing was too much. Our boy will forever be remembered, Heaven Funerals was a massive part of making our day incredibly special…Thank you Ross!!!

Riki Horomona

Thank you for being an amazing company… for your guidance, support and genuine caring attitude throughout the whole service for my mother. I know she was in good hands all the way from Brisbane to Sydney and for that, I am so grateful. It felt like family were looking after us, rather than just a stock-standard, run of the mill funeral parlour.

Louise Skelton

We are so glad we used Heaven Funeral services. They are amazing at what they do and took a lot of the stress off what is involved in organizing a funeral. They not only took great care of Mum, but they were very sensitive and considerate of our needs as a whole family. Thank you Ross and team for helping to make Mums funeral a special experience. We will not hesitate to use your services in the future. Best regards; Maumau, Moa, Boreliz and Emeliano families.

Nunia Maumau

We were so pleased with the wonderful caring service we received from Ross and his family at Heaven Funerals. Nothing we asked for was too much for Ross and his excellent team. Ross assisted us in this difficult process, every step of the way. You don’t realize what is involved in organizing a funeral until you find yourself in that situation, as we did with the recent and unexpected passing of my father. Their combination of caring for our needs in a sensitive way and their expertise, made this a happy experience as we celebrated the wonderful life of my dear dad. I highly recommend Ross and his team for their professional funeral services.

Mark Fell

On behalf of the Kaleopa family, we would like to give our sincere and heartfelt enormous gratitude for your genuine loving, caring, sensitivity, respectfulness, supportiveness and willingness to cater to our needs for our father’s funeral Veletalo’ola Notoa Samuelu Kaleopa. We would be honoured to highly recommend your business to others and delivering such high quality of service, it makes such a burden experience become so much bearable. We extend our love and gratitude to your family Ross and Lee and gladly adopt you as being part of our family. Love and blessing always xoxoxo

Kaleopa Family